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BOOK ONLINE

Best Rate Guaranteed

IF YOU FIND A LOWER RATE ON THE INTERNET, WE IMPROVE IT

TEL. +52 612 175 0860

JF Grand Hotel Policies

Check In: 15:00 hours.
Check Out: 12:00 hours.

Guarantee policy:
A credit card is required to guarantee the reservation. In the case of groups, we ask for the 50% of the total amount of the reservation in advance.

Cancellations:
Must cancel within 24 hours prior to arrival date, in order to avoid fee charges.

No shows:
If No Show occurs, a one night stay fee will be charged.

Extra persons fee:
Extra person charge is $270.00 MXN per extra person in room.

Children:
Minors aged 11 and younger are considered children. 12 years old and older pay the full rate; 2 children under 12 years old can share the room with their parents.

Pets:

  • Guests must pay a $430.00 MXN charge per night, for up to 1 dog per room (we only allow dogs of up to 10 kilos). The extra charge does not applies for guests that travel with their guide dog, according to the Law of use of guide dogs and assistance animals.
  • The guest must notify the HOTEL in advance that their traveling with their dog and check the availability of the rooms meant for this purpose.
  • The guest must bring the dog items, such as bed, blanket/towel or any other item for the pet to use.

Overbooking policy:

In case the Hotel is oversold and cannot offer you the contracted service, to the client with a reservation from INTERNET POWER, the Hotel by its own count will find adequate alternatives to supply the service contracted, that will meet or give better service than the original benefits contracted.

The hotel will pay a one night stay plus taxes at a similar Hotel.

The guest will be transported by the hotel to the new hotel.

The guest will be permitted at least one phone call to his house or office.

 

WHY RESERVE HERE?

✓ Official website
✓ No intermediaries
✓ No additional costs
✓ Best online rate guaranteed
✓ Exclusive discounts